Questions

It depends on the size of the space, how often you'd like us, and what kind of clean you need. Rather than post a list that might not fit your home, we'd rather look at yours and give you one firm number — usually within a business day. Tell us about the space, or call or text and we'll sort it out in a few minutes.

Not at all, and most of our regular clients aren't. You can leave a key, a lockbox code or a garage code with us — they're kept in a locked system and only the assigned team can get to them. For a first clean it does help if you're there at the start, so we can walk through what matters most to you.

Yes, and they're included — nothing gets added on later. If you'd rather we used your own products, whether that's an allergy, a delicate finish or simply a preference, leave them out and let us know.

Call or text within 24 hours and tell us what it was. We'll come back and put it right at no charge. You don't need to send photos or make a case for it.

No. Our cleaners are paid properly and the price we agreed is the price. If you'd like to leave something you're very welcome to, and it goes to the people who did the work — but nobody will think anything of it if you don't.

Every one, before their first shift, and we're insured and bonded. You're welcoming someone into your space and you shouldn't have to wonder about that part.

A standard clean is the maintenance round: kitchen, bathrooms, floors, dusting and bins. A deep clean adds everything that doesn't need doing every time — inside cupboards, baseboards, light fittings, extractor covers, grout, and behind furniture that moves. If a space hasn't had a professional clean in a while, a deep clean first and then a schedule usually works out better than paying for extra hours every visit.

Of course. Give us 24 hours' notice and there's no charge. Inside 24 hours we may need to charge for the visit, because the day is already committed — but do talk to us, because life happens and we're not looking to catch anyone out.

Credit card, debit card, or automatic payment for regular clients. Your first clean can be paid once it's finished if you'd rather see the work first. Card details are held by our payment processor, never by us.

We do — offices, clinics, dental practices, studios, gyms, retail and post-construction. Those are quoted per space rather than off a list, because the scope varies so much. Tell us about the space and we'll come and have a look.

Sí. We're a bilingual team, so you can book, ask questions or raise something in English or Spanish — whichever feels easier.

Monday to Friday, 9am to 6pm. Call or text 289-887-9185 and an owner answers. Email and the booking form are open around the clock, and we reply the next working day.